B ook R eview S ection

Book review in This Article: Roy Jacques. Manufacturing the Employee: Management Knowledge from the 19th to the 21st Centuries. Bob Zelnick. Backfire: A Reporter's Look at Affirmative Action. Joe L. Kincheloe, Shirley R. Steinberg, and Aaron D. Gresson III (Editors). Measured Lies: The Bell Curve Examined. Stephen Jay Gould. The Mismeasure of Man (revised and expanded). Bryan Downie and Mary Lou Coates (Editors). Managing Human Resources in the 1990s and Beyond: Is the Workplace Being Transformed? Karen E. Watkins and Victoria J. Marsick (Editors). In Action: Creating the Learning Organization (Vol. 1). Janelle Barlow and Claus Moller. A Complaint is a Gift: Using Customer Feedback as a Strategic Tool. Mark R. Edwards and Ann J. Ewen. 360° Feedback: The Powerful New Model for Employee Assessment and Performance Improvement. John E. Jones and William L. Bearley. 360° Feedback: Strategies, Tactics, and Techniques for Developing Leaders. David B. Peterson and Mary Dee Hicks. Development First: Strategies for Self‐Development. David B. Peterson and Mary Dee Hicks. Leader as Coach: Strategies for Coaching and Developing Others. Kevin R. Murphy (Editor). Individual Differences and Behavior in Organizations. Richard E. Nisbett and Dov Cohen. Culture of Honor: The Psychology of Violence in the South. Jeanne M. Plas. Person‐Centered Leadership: An American Approach to Participatory Management. Scott Adams. The Dilbert Principle: A Cubicle's‐Eye View of Bosses, Meetings, Management Fads and Other Workplace Afflictions. John B. Miner. The 4 Routes to Entrepreneurial Success. Peter L. Brill and Richard Worth. The Four Levers of Corporate Change. Allard E. Dembe. Occupation and Disease: How Social Factors Affect the Conception of Work‐Related Disorders. Jerry L. McAdams. The Reward Plan Advantage: A Manager's Guide to Improving Business Performance Through People. Hay Group, Hewitt Associates LLC, Towers Perrin, and William M. Mercer, Inc. Raising the Ban Using Competencies to Enhance Employee Performance. Curtis H. Engelmann and Robert C. Roesch. Managing Individual Performance: An Approach to Designing an Effective Performance Management System. William M. Lindsay and Joseph A. Petrick. Total Quality and Organization Development. Donald Shandler. Reengineering the Training Function: How to Align Training with the New Corporate Agenda. Arne L. Kalleberg, David Knoke, Peter V. Marsden, and Joe L. Spaeth (Editors). Organizations in America: Analyzing their Structures and Human Resources Practices.