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EFFECTS OF ASSESSORSHIP ON MANAGERs' PROFICIENCY IN ACQUIRING, EVALUATING, AND COMMUNICATING INFORMATION ABOUT PEOPLE
Author(s) -
LORENZO ROBERT V.
Publication year - 1984
Publication title -
personnel psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 6.076
H-Index - 142
eISSN - 1744-6570
pISSN - 0031-5826
DOI - 10.1111/j.1744-6570.1984.tb00529.x
Subject(s) - psychology , interview , applied psychology , social psychology , center (category theory) , medical education , medicine , chemistry , political science , law , crystallography
This study investigated the developmental effects of assessorship, i.e., serving as a trained member of an assessment center staff, on managers' proficiency in three categories of behavior: acquiring, evaluating, and communicating information about people. Eighty managers selected to serve as assessors in a management assessment center were assigned to one of two experimental groups. Immediately prior to assessor training, one group participated in three exercises designed to measure proficiency in the criterion behaviors. The other group participated in these exercises after they had accumulated at least 3 months of full‐time experience as assessors. The results indicate that the experienced assessors were more proficient in interviewing another individual to obtain relevant information about job candidates, verbally presenting and defending information about others' managerial qualifications, and communicating this information in concise written reports. Also, the experienced assessors' ratings of videotaped ratees' managerial ability possessed somewhat superior psychometric properties.