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RELATIVE CONTRIBUTIONS OF VERBAL, ARTICULATIVE, AND NONVERBAL COMMUNICATION TO EMPLOYMENT DECISIONS IN THE JOB INTERVIEW SETTING
Author(s) -
HOLLANDSWORTH JAMES G.,
KAZELSKIS RICHARD,
STEVENS JOANNE,
DRESSEL MARY EDITH
Publication year - 1979
Publication title -
personnel psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 6.076
H-Index - 142
eISSN - 1744-6570
pISSN - 0031-5826
DOI - 10.1111/j.1744-6570.1979.tb02140.x
Subject(s) - nonverbal communication , psychology , discriminant function analysis , fluency , job interview , linear discriminant analysis , verbal fluency test , social psychology , applied psychology , developmental psychology , cognition , statistics , mathematics education , mathematics , neuroscience , neuropsychology
Recruiter ratings of 338 on‐campus interviews were used in a discriminant analysis procedure to determine the relative importance of the verbal, articulative, and nonverbal dimensions of communication during the job interview. Correlation of seven variables with the discriminant function indicated that appropriateness of content, fluency of speech, and composure were of greatest importance in contributing to a favorable employment decision. These findings were contrary to the recent literature which has emphasized the importance of nonverbal behavior. Implications for job‐interview skills training are discussed, and suggestions for a comprehensive workshop model are presented.