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AN EMPIRICAL INVESTIGATION OF PERCEPTIONS OF RATEE BEHAVIOR FREQUENCY AND RATEE BEHAVIOR CHANGE USING BEHAVIORAL EXPECTATION SCALES (BES)
Author(s) -
BEATTY RICHARD W.,
SCHNEIER CRAIG E.,
BEATTY JAMES R.
Publication year - 1977
Publication title -
personnel psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 6.076
H-Index - 142
eISSN - 1744-6570
pISSN - 0031-5826
DOI - 10.1111/j.1744-6570.1977.tb02333.x
Subject(s) - perception , psychology , empirical research , value (mathematics) , social psychology , statistics , mathematics , neuroscience
Behavioral Expectation Scales (BES) research has concentrated upon psychometric properties, while evidence for potential operational advantages has been largely anecdotal. This empirical study explored the operational value of BES as a technique for identifying divergent rater‐ratee perceptions of ratee behavior frequency and for facilitating subsequent ratee behavior change. Results indicated that ratees perceived desired behaviors as occurring more often and undesired behaviors occurring less often than did raters. Behavior change was demonstrated both after development and after implementation of BES. Such operational advantages of BES are argued as a crucial factor in the choice of an organization's performance appraisal format.