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Case Management in the Community Psychiatric Nursing Service in Hong Kong: Describing the Process
Author(s) -
TinFu Ng Dominic,
Chan Sally W.C.,
MacKenzie Ann
Publication year - 2000
Publication title -
perspectives in psychiatric care
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.538
H-Index - 35
eISSN - 1744-6163
pISSN - 0031-5990
DOI - 10.1111/j.1744-6163.2000.tb00692.x
Subject(s) - nursing , case management , perception , work (physics) , qualitative research , process (computing) , service (business) , community nursing , medicine , psychology , sociology , business , mechanical engineering , social science , neuroscience , computer science , engineering , operating system , marketing
purpose . To explore the roles, functions, and work practices of case managers and their perceptions on the implementation of case management in the Community Psychiatric Nursing Services.methods A qualitative descriptive approach was used. Data were collected from daily reports, field observations, reflective diaries, and small group interviews.findings The study showed the work practices of case managers were more intensive compared to the conventional community psychiatric nursing practice, and there was more involvement of clients and their family in the treatment process. Case managers identified liaison, coordination, supportive and family counseling, and teaching practical living skills as their important roles. conclusions . This study provides valuable information in understanding the process of case management and contributed to the development of case management as a care delivery model in Hong Kong.