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Satisfaction With Medical and Allied Health Services Among Aged People in Sydney
Author(s) -
Dent O.F.,
Broe G.A.,
Creasey H.,
Waite L.M.,
Cullen J.S.,
Grayson D.A.
Publication year - 1999
Publication title -
australasian journal on ageing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.63
H-Index - 34
eISSN - 1741-6612
pISSN - 1440-6381
DOI - 10.1111/j.1741-6612.1999.tb00113.x
Subject(s) - medicine , health services , family medicine , cohort , patient satisfaction , older people , gerontology , medical services , health care , environmental health , nursing , population , economics , economic growth
Objectives : To assess satisfaction with medical and allied health services among community‐living aged persons and to determine whether satisfaction had changed over a three‐year period. Method : An interview survey of a random sample of 320 people aged 75 years and older was conducted in the inner western suburbs of Sydney between August 1991 and September 1993 and repeated between August 1994 and October 1996 with 227 surviving members of the cohort. Questions covered the use of, and satisfaction with, medical and allied health services during the preceding 12 months. Results : The proportion Very satisfied’ with general practitioner (GP) surgery attendances and house calls over the two surveys ranged between 88% and 100%. The proportion ‘;very satisfied’ with specialist medical services ranged between 87% and 91%. The proportion ‘;very satisfied’ with allied health services ranged from 69% for optometry in 1992 to 93% for audiometry in 1995. There was no significant change over time. Conclusions : These older people displayed high levels of satisfaction with allied health services and very high levels of satisfaction with medical services.