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Utilization of the Government Dental Service by Chinese civil servants in Hong Kong
Author(s) -
Mak Kelvin K. Y.,
Lind O. Preben,
Evans R. Wendell
Publication year - 1990
Publication title -
community dentistry and oral epidemiology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.061
H-Index - 101
eISSN - 1600-0528
pISSN - 0301-5661
DOI - 10.1111/j.1600-0528.1990.tb00054.x
Subject(s) - civil servants , government (linguistics) , medicine , service (business) , civil service , sample (material) , perception , optometry , dentistry , public service , marketing , public relations , politics , law , business , psychology , philosophy , linguistics , chemistry , chromatography , political science , neuroscience
A sociological study was conducted in 1987 on a sample of 490 Hong Kong Chinese civil servants for the purpose of investigating factors which influenced their utilization of a freely available Government dental service. The proportions of regular, irregular and non‐users of the denial service were 69, 18, and 13% respectively. Regular users had a higher educational standard and income level than the other two user‐types. Most of the regular users attended the dental clinics for a check‐up. The irregular users did not regularly utilize the service mainly because it took a long time to obtain an appointment. Non‐users referred to the long wailing time to obtain an appointment and to their perception of not having dental problems when asked to give their main reasons for not utilizing the dental service. The majority of the user‐types considered that shortening the waiting time and employing more dentists would increase the utilization of the Government denial service.