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In Practice: Defining Mediator Knowledge and Skills
Author(s) -
Herrman Margaret S.,
Jerry Gale Nancy Hollett,
Foster Mark
Publication year - 2001
Publication title -
negotiation journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.238
H-Index - 32
eISSN - 1571-9979
pISSN - 0748-4526
DOI - 10.1111/j.1571-9979.2001.tb00232.x
Subject(s) - mediation , interpersonal communication , psychology , social skills , negotiation , mediator , knowledge management , social psychology , public relations , political science , sociology , social science , developmental psychology , computer science , medicine
A two‐year collaboration among researchers, practitioners, and advisers from the major national organizations of mediators produced a job analysis relevant to mediators involved in interpersonal disputes (i.e., divorce, community, formal parent‐child mediation, etc.). One byproduct of the job analysis is an extensive list of the knowledge areas and skills important to effective job performance. This essay defines the knowledge and skill areas that emerged from the analysis.