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Troubled Talk and Talking Cures: From “Smart Talk” to Wise Conversations
Author(s) -
Kramer Roderick M.
Publication year - 2000
Publication title -
negotiation journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.238
H-Index - 32
eISSN - 1571-9979
pISSN - 0748-4526
DOI - 10.1111/j.1571-9979.2000.tb00210.x
Subject(s) - interpersonal communication , negotiation , argumentative , magic (telescope) , focus (optics) , sociology , dysfunctional family , psychology , psychoanalysis , media studies , epistemology , social psychology , law , political science , philosophy , social science , physics , optics , quantum mechanics , psychotherapist
Interpersonal communications is widely viewed as both a source of conflict in many social relationships and a cure‐all for resolving such conflict. Some theorists assert that we simply do not interact, or talk, enough in modern society; others point out that our communication styles seem increasingly argumentative, exclude important potential contributors, or are strategically facile but shallow. The author discusses the various forms of dysfunctional “talk” in which people engage, then reviews four recent books, all of which focus (at least in part) on how we might talk (and negotiate) with one another more constructively: Bargaining for Advantage , by G. Richard Shell; Winning ‘Em Over , by Jay C. Conger; Difficult Conversations , by Douglas Stone, Bruce Patton and Sheila Heen; and The Magic of Dialogue by Daniel Yankelovich.