Open AccessDo you hear them working? Listening to, experimenting with and architecting work process
Author(s) -
GLUESING JULIA C.
Publication year - 2007
Publication title -
ethnographic praxis in industry conference proceedings
Language(s) - English
Resource type - Journals
eISSN - 1559-8918
pISSN - 1559-890X
DOI - 10.1111/j.1559-8918.2007.tb00069.x
Subject(s) - ethnography , work (physics) , active listening , process (computing) , context (archaeology) , focus (optics) , session (web analytics) , architecture , work in process , computer science , sociology , visual arts , engineering , communication , history , art , operations management , world wide web , anthropology , mechanical engineering , physics , archaeology , optics , operating system
This EPIC2007 session draws our attention to ethnographic approaches for understanding work process in context. Each paper highlights ethnography's uses to promote new ways of working through experimentation and innovative design or architecture of work and work processes. The purpose of this introduction is to provoke discussion from multiple angles of the ethnographic approaches to work process described in these papers as well as to focus attention on the work processes in which ethnographers themselves are embedded.