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“I Hope I'm Not Disturbing You, Am I?” Another Operationalization of the Foot‐in‐the‐Mouth Paradigm 1
Author(s) -
MEINERI SÉBASTIEN,
GUÉGUEN NICOLAS
Publication year - 2011
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/j.1559-1816.2011.00743.x
Subject(s) - operationalization , psychology , compliance (psychology) , consistency (knowledge bases) , phone , social psychology , set (abstract data type) , applied psychology , linguistics , epistemology , artificial intelligence , computer science , philosophy , programming language
A study by Howard (1990) proposed a compliance technique built on a social routine. We tested a technique based on an alternative routine. Our hypothesis was that asking people about their availability before making a request would result in increased compliance. A group of 1,791 participants were asked to answer a questionnaire by phone for a consumer survey. The results showed that compliance rates were higher when the requester inquired about respondents' availability and waited for a response than when he pursued his set speech without waiting and inquiring about respondents' availability. The results are discussed based on 2 complementary consistency mechanisms (Aune & Basil, 1994; Tedeschi, Schlenker, & Bonoma, 1971).