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Making Sense of Work Life: A Structural Model of Burnout
Author(s) -
Leiter Michael P.,
Gascón Santiago,
MartínezJarreta Begoña
Publication year - 2010
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/j.1559-1816.2009.00563.x
Subject(s) - burnout , conformity , psychology , organizational justice , mediation , work (physics) , social psychology , economic justice , applied psychology , organizational commitment , sociology , political science , clinical psychology , social science , engineering , law , mechanical engineering
Hospital‐based nurses ( N = 832) and doctors ( N = 603) in northern and eastern Spain completed a survey of job burnout, areas of work life, and management issues. Analysis of the results provides support for a mediation model of burnout that depicts employees' energy, involvement, and efficacy as intermediary experiences between their experiences of work life and their evaluations of organizational change. The key element of this model is its focus on employees' capacity to influence their work environments toward greater conformity with their core values. The model considers 3 aspects of that capacity: decision‐making participation, organizational justice, and supervisory relationships. The analysis supports this model and emphasizes a central role for first‐line supervisors in employees' experiences of work life.