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Judging Up the Corporate Ladder: Understanding the Social Conduct of Workers
Author(s) -
Struthers C. Ward,
Eaton Judy,
Czyznielewski Ania,
Dupuis Rèjeanne
Publication year - 2005
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/j.1559-1816.2005.tb02168.x
Subject(s) - attribution , psychology , prosocial behavior , sympathy , anger , social psychology , cognition , social cognitive theory , social cognition , neuroscience
The purpose of this research was to examine the social conduct of workers toward managers following a negative work event involving their managers. Three studies were conducted to examine the relationships among attributions, judgments of responsibility, anger and sympathy, and antisocial and prosocial behaviors. In Study 1, we manipulated ability and effort attributions with scenarios in order to examine the cognitive, affective, and behavioral outcomes of hypothetical workplace events. In Studies 2 and 3, we replicated these results using a retrospective, critical‐incidents methodology and further explored the mediational relationships between cognitive, affective, and behavioral responses. Findings from the 3 studies supported hypotheses derived from Weiner's (1995) theory of social conduct.