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A Test of a Model of Consumers' Responses to Product‐Manual Safety Information: A Replication and Extension 1
Author(s) -
Celuch Kevin,
Lust John,
Showers Linda
Publication year - 2001
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/j.1559-1816.2001.tb02674.x
Subject(s) - psychology , coping (psychology) , arousal , extension (predicate logic) , replication (statistics) , social psychology , product (mathematics) , naturalistic observation , applied psychology , clinical psychology , computer science , statistics , geometry , mathematics , programming language
Product manuals play an important role in the delivery of marketplace safety information. The present study extends prior conceptualizations of individuals' responses to threat communication by explicitly incorporating coping response efficacy and assessing relationships among arousal dimensions and coping appraisal processes in a more naturalistic context (i. e., in‐home, self‐paced exposure) than previous research. Proposed relationships among arousal, efficacy, and behavioral intentions are tested and largely supported. Based on the findings of the study, issues relevant to researchers and practitioners in the area are discussed.

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