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A Field Study of the Effects of Gradually Terminated Public Feedback on Housekeeping Performance 1
Author(s) -
Leivo Ari K.
Publication year - 2001
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/j.1559-1816.2001.tb02669.x
Subject(s) - housekeeping , schedule , housekeeping gene , work schedule , index (typography) , statistics , interval (graph theory) , psychology , field (mathematics) , work (physics) , control theory (sociology) , computer science , mathematics , engineering , artificial intelligence , control (management) , biology , combinatorics , world wide web , operating system , mechanical engineering , biochemistry , gene expression , gene , pure mathematics
Recent studies have shown that more feedback is not always better. A multiple baseline across‐groups design was used to assess the impact of infrequent (at gradually increasing intervals), publicly posted housekeeping feedback on the housekeeping level. The housekeeping performance of 3 road maintenance areas and I garage was monitored over a 6‐ to 17‐month period. The increases in performance were equivalent to studies giving more frequent housekeeping feedback at a fixed‐interval schedule. The length of feedback interval was not significantly correlated to the change in housekeeping index. The results suggest that after a learning period, the frequency at which feedback is provided may not be a critical factor. The appropriateness of feedback frequency may be affected by learning level (i. e., the information value of feedback at that particular time).