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Improving Decision Making by Means of Dissent 1
Author(s) -
Nemeth Charlan Jeanne,
Connell Joanie B.,
Rogers John D.,
Brown Keith S.
Publication year - 2001
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/j.1559-1816.2001.tb02481.x
Subject(s) - dissent , viewpoints , psychology , social psychology , cohesion (chemistry) , cognition , task (project management) , political science , law , management , art , chemistry , organic chemistry , neuroscience , politics , economics , visual arts
Antidotes to problems associated with uniformity of viewpoints have generally involved dissent in one form or another (Katzenstein, 1996), one being “devil's advocate.” Research on authentic dissent has documented additional advantages in that it stimulates divergent and original thought (Nemeth, 1995). In this study, authentic disscnt was compared with devil's advocate and with no dissent. Findings indicate that authentic dissent was superior in (a) stimulating a greater proportion of original thoughts, (b) considering the opposite position, and (c) direct attitude change. Devil's advocate was found to stimulate cognitive boistcring of the initial position, thus raising concerns about the unintended consequences of techniques such as devil's advocate and the subtle task facing attempts to foster original thought and yet maintain cohesion.