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Facilitating Acceptance of Organizational Change: The Importance of Self‐Determination 1
Author(s) -
Gagné Marylène,
Koestner Richard,
Zuckerman Miron
Publication year - 2000
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/j.1559-1816.2000.tb02471.x
Subject(s) - deci , autonomy , psychology , task (project management) , social psychology , feeling , self determination theory , organizational change , perceived organizational support , organizational commitment , public relations , management , political science , law , economics
Self‐determination theory (Deci & Ryan, 1985, 1987, 1991) proposes that internalization can be facilitated by supporting a person's autonomy. Autonomy support can be achieved using 3 means: giving a rationale for doing a task, offering some choice about how to do the task, and acknowledging feelings about the task. We examined the effects of these 3 factors on acceptance of change in a work organization. Employees from a large Canadian telecommunications company that was in the midst of profound transformation completed scales on 2 separate occasions. Cross‐sectional and longitudinal results demonstrated that the 3 factors facilitated acceptance of organizational change, with substantial effect sizes. Implications for successful organizational transformation are discussed.