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Predictors of Male and Female Servers' Average Tip Earnings 1
Author(s) -
LYNN MICHAEL,
SIMONS TONY
Publication year - 2000
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/j.1559-1816.2000.tb02314.x
Subject(s) - server , earnings , psychology , evening , service (business) , statistics , social psychology , applied psychology , business , mathematics , marketing , computer science , finance , world wide web , physics , astronomy
Tips represent a substantial portion of restaurant waiters' and waitresses' incomes. We report a study that examines several potential predictors of the differences in servers' average tip earnings. Our results indicate that servers earn larger average sales‐adjusted tips if they are attractive females, better service providers, and high self‐monitors. However, these effects hold up only for evening tips. None of the variables in this study predicted servers' average lunch tips. The methodological, theoretical, and managerial implications of these findings are discussed.