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Construction and Validation of a Conflict Communication Scale 1
Author(s) -
Goldstein Susan B.
Publication year - 1999
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/j.1559-1816.1999.tb00153.x
Subject(s) - psychology , discriminant validity , interpersonal communication , social psychology , scale (ratio) , mediation , reliability (semiconductor) , convergent validity , construct validity , concurrent validity , social desirability bias , criterion validity , social desirability , psychometrics , clinical psychology , internal consistency , power (physics) , physics , quantum mechanics , political science , law
A series of studies was conducted in order to construct and validate a measure of interpersonal conflict communication style, the Conflict Communication Scale (CCS). CCS items were designed to reflect variability in approach to conflict situations and to gather information relevant to conflict‐related interventions, such as mediation. The measure is comprised of 5 subscales: (a) confrontation, (b) public/private behavior, (c) emotional expression, (d) conflict approach/avoidance, and (e) self‐disclosure. Psychometric assessment of the CCS focused on test‐retest reliability, social desirability influences, convergent and discriminant validity, discrimination between known groups, concurrent validity, and factor analysis. The resulting scale was found to have high reliability levels, minimal social desirability bias, sensitivity to some cultural differences, and its validity was supported by the majority of validation studies.