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Exploring the Role of Normative‐and Performance‐Based Feedback in Motivational Processes 1
Author(s) -
Johnson Debra Steele,
Turban Daniel B.,
Pieper Kalen F.,
Ng Yin Mei
Publication year - 1996
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/j.1559-1816.1996.tb01120.x
Subject(s) - normative , psychology , social psychology , relation (database) , normative social influence , intrinsic motivation , cognitive psychology , computer science , epistemology , philosophy , database
We investigated the role of multiple forms of feedback and of alternative measures of motivation in feedback‐goal‐performance processes. Results indicated that when performance‐based and normative‐based feedback are both provided, the two forms of feedback have differential effects on personal goals and intrinsic motivation, supporting our predictions. Moreover, measures of self‐efficacy and personal goals worded in relation to performance were more strongly related to performance‐based feedback, while self‐efficacy and personal goals measures worded in relation to normative information were more strongly related to normative‐based feedback, as predicted. These results highlight the importance of investigating more complex feedback environments and examining the role of alternative measures of motivational variables to increase our understanding of motivational processes.