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The Effect of Information Format and Performance Pattern on Performance Appraisal Judgments in a Computerized Performance Monitoring Context 1
Author(s) -
Ambrose Maureen L.,
Kulik Carol T.
Publication year - 1994
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/j.1559-1816.1994.tb00613.x
Subject(s) - recall , consistency (knowledge bases) , context (archaeology) , psychology , performance appraisal , quality (philosophy) , social psychology , cognitive psychology , computer science , artificial intelligence , philosophy , management , epistemology , economics , paleontology , biology
This paper examines how the presentation of computer‐monitored performance information affects performance judgments. Two factors were examined: the performance pattern and the information format. In a computer simulation, subjects were responsible for evaluating the performance of a computer‐monitored typist. They were assigned to one of three format conditions: a periodic, delayed, or summarized format. The pattern of the typist's performance was also varied: It either improved, worsened, or remained about the same during the simulation. Results indicate that performance pattern affected subjects' ratings of overall performance, performance quality, and performance consistency. Both factors influenced ratings of future performance and recall of specific performance information. Implications of these results for performance appraisals and computerized performance monitoring systems are discussed.