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Beyond Fairness: The Criterion Problem in Research on Dispute Intervention 1
Author(s) -
Lissak Robin I.,
Sheppard Blair H.
Publication year - 1983
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/j.1559-1816.1983.tb00886.x
Subject(s) - dispute resolution , distributive property , psychology , intervention (counseling) , social psychology , focus (optics) , dispute mechanism , resolution (logic) , political science , alternative dispute resolution , law , computer science , physics , mathematics , optics , psychiatry , pure mathematics , artificial intelligence
Recent research has demonstrated that parties to a dispute attend to, and make evaluations of, the procedures that are used to resolve disputes. A central focus of this research has been on procedural and distributive fairness. Two studies were conducted in an attempt to identify criteria used by parties to organizational disputes to choose and evaluate dispute resolution procedures. Sixteen criteria were identified, including fairness. In a third study, these criteria were also found to be relevant to police officers involved in crisis intervention. Discussion focuses on the implication of these findings for theories of dispute resolution, for general issues in the psychology of fairness, and for practical concerns.