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An Assessment of the Effectiveness of Two Tactics to Reduce Arousal in Crowded Mass Transit Settings 1
Author(s) -
Epstein Yakov M.,
Teitelbaum Richard,
Karlin Robert A.,
Katz Sally,
Aiello John R.
Publication year - 1981
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/j.1559-1816.1981.tb00743.x
Subject(s) - crowding , psychology , arousal , newspaper , social psychology , transit (satellite) , mass media , advertising , reading (process) , applied psychology , cognitive psychology , political science , transport engineering , business , engineering , public transport , law
Studies of crowding in various settings have shown that individuals are aroused and frequently suffer from ill health. Several studies have shown that it is possible to successfully intervene in residential, shopping, and classroom settings to reduce the negative effects of crowding. The present laboratory experiment assessed the effectiveness of two tactics commonly used by passengers in crowded mass transit settings. Results indicated that the two tactics, reading a newspaper or talking to others, failed to reduce arousal. An explanation for the failure of these tactics is offered.