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Policy Development and New Immigrant Communities: A Case Study of Citizen Input in Defining Transit Problems
Author(s) -
Schachter Hindy Lauer,
Rachel Liu Rongfang
Publication year - 2005
Publication title -
public administration review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.721
H-Index - 139
eISSN - 1540-6210
pISSN - 0033-3352
DOI - 10.1111/j.1540-6210.2005.00488.x
Subject(s) - agency (philosophy) , immigration , transit (satellite) , state (computer science) , field (mathematics) , public relations , public administration , sociology , state agency , political science , public transport , computer science , law , social science , regulatory agency , mathematics , algorithm , pure mathematics
This case study explores an attempt to get input from people with limited English proficiency in a state department of transportation project to improve their transit access. Adding community voices to expert discourse can increase an agency's ability to respond effectively in a technical field. The article yields insights into the benefits of using deliberative groups rather than questionnaires as a technique for involving citizens in problem definition.