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Advancing E‐Government at the Grassroots: Tortoise or Hare?
Author(s) -
Norris Donald F.,
Moon M. Jae
Publication year - 2005
Publication title -
public administration review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.721
H-Index - 139
eISSN - 1540-6210
pISSN - 0033-3352
DOI - 10.1111/j.1540-6210.2005.00431.x
Subject(s) - grassroots , sophistication , government (linguistics) , pace , political science , business , public administration , sociology , geography , politics , law , social science , linguistics , philosophy , geodesy
American grassroots governments have rushed to join the e‐government revolution. Although there is a growing body of e‐government literature, little of it is empirical. Using data from two nationwide surveys, we conduct a longitudinal examination of local government adoption of e‐government, Web site sophistication, the perceived impacts of e‐government, and barriers to the adoption and sophistication of e‐government. We also discuss correlates of e‐government adoption and sophistication with selected institutional factors. We find that e‐government adoption at the grassroots is progressing rapidly (if measured solely by deployment of Web sites). However, the movement toward integrated and transactional e‐government is progressing much more slowly. Continuing research, particularly longitudinal study, is needed to monitor the evolution of e‐government among U.S. local governments, especially to keep pace with the practice and to ascertain the actual impacts of e‐government.