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Development and Validation of TQM Implementation Constructs
Author(s) -
Ahire Sanjay L.,
Golhar Damodar Y.,
Waller Matthew A.
Publication year - 1996
Publication title -
decision sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.238
H-Index - 108
eISSN - 1540-5915
pISSN - 0011-7315
DOI - 10.1111/j.1540-5915.1996.tb00842.x
Subject(s) - lisrel , total quality management , quality (philosophy) , process management , product (mathematics) , computer science , new product development , business , knowledge management , management science , structural equation modeling , marketing , engineering , lean manufacturing , mathematics , philosophy , geometry , epistemology , machine learning
The contemporary quality management (QM) literature prescribes various quality improvement strategies. However, it lacks scientifically developed and tested constructs that represent an integrative QM philosophy. Moreover, an impact of the prescribed QM strategies on a firm's product quality has not been analyzed. Through a detailed analysis of the literature, this research identifies 12 constructs of integrated QM strategies. Using a survey of 371 manufacturing firms, the constructs are then empirically tested and validated. LISREL 7 is used for this purpose. Finally, a framework to examine the effects of integrated QM strategies on a firm's product quality is suggested. Comparisons between this and two other comprehensive scales of TQM are made.