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Computer Support for Strategic Decision‐Making Processes: Review and Analysis *
Author(s) -
Sabherwal Rajiv,
Grover Varun
Publication year - 1989
Publication title -
decision sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.238
H-Index - 108
eISSN - 1540-5915
pISSN - 0011-7315
DOI - 10.1111/j.1540-5915.1989.tb01397.x
Subject(s) - decision support system , variety (cybernetics) , computer science , management science , contingency , contingency theory , process (computing) , strategic planning , decision engineering , knowledge management , process management , business decision mapping , operations research , business , artificial intelligence , engineering , marketing , philosophy , linguistics , operating system
This paper examines how computer‐based support for strategic decision‐making processes varies across the phases of decision making under a variety of conditions (represented by five contingency variables). The paper draws extensively from empirical research on the strategic decision‐making processes, recognizing that these processes can be conducted in different ways. The relationships between the modes of the strategic decision process, the contingency variables, and the characteristics of computer‐based support are examined. The paper thus represents an important first step towards deriving prescriptive implications for designers of computer‐based support, whereby they can understand and design tools/systems for various phases and types of strategic decision‐making processes.