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Capacity Management in Health Care Services: Review and Future Research Directions *
Author(s) -
SmithDaniels Vicki L.,
Schweikhart Sharon B.,
SmithDaniels Dwight E.
Publication year - 1988
Publication title -
decision sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.238
H-Index - 108
eISSN - 1540-5915
pISSN - 0011-7315
DOI - 10.1111/j.1540-5915.1988.tb00310.x
Subject(s) - reimbursement , occupancy , competition (biology) , health care , business , relevance (law) , operations management , marketing , economics , economic growth , political science , law , biology , ecology
Health care has undergone a number of radical changes during the past five years. These include increased competition, fixed‐rate reimbursement systems, declining hospital occupancy rates, and growth in health maintenance organizations and preferred provider organizations. Given these changes in the manner in which health care is provided, contracted, and paid for, it is appropriate to review the past research on capacity management and to determine its relevance to the changing industry. This paper provides a review, classification, and analysis of the literature on this topic. In addition, future research needs are discussed and specific problem areas not dealt with in the previous literature are targeted.