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AFFECTIVE RESPONSES WITHIN A COMPLEX DECISION‐MAKING TASK: THE INFLUENCE OF “PERCEPTUALLY” ILL‐STRUCTURED PROBLEMS
Author(s) -
Taylor Lewis A.
Publication year - 1988
Publication title -
decision sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.238
H-Index - 108
eISSN - 1540-5915
pISSN - 0011-7315
DOI - 10.1111/j.1540-5915.1988.tb00252.x
Subject(s) - task (project management) , advice (programming) , perception , computer science , cognitive psychology , psychology , conjunction (astronomy) , applied psychology , social psychology , management science , management , economics , physics , astronomy , neuroscience , programming language
The perceptual effects of varying levels of expert advice for potentially improving on strategic decisions were examined in conjunction with goals. The amounts of advice about decision alternatives, as well as assigned goals ranging from “nearly impossible” to “easy,” were manipulated. The task used was complex and functioned perceptually as an “ill‐structured” problem. Mixed results indicated that more advice significantly affected satisfaction but advice in general had little influence on effort. On the other hand, as goal difficulty decreased, satisfaction and effort significantly increased. Easy goals were superior to more difficult ones within this perceptually ill‐structured decision‐making situation.