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CHEXPEDITE: A COMPUTER‐BASED APPROACH TO THE BANK COURIER PROBLEM
Author(s) -
Hill Arthur V.,
Whybark D. Clay
Publication year - 1982
Publication title -
decision sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.238
H-Index - 108
eISSN - 1540-5915
pISSN - 0011-7315
DOI - 10.1111/j.1540-5915.1982.tb00147.x
Subject(s) - computer science , scheduling (production processes) , operations research , operations management , economics , engineering
ABSTRACT This paper presents a successful computer‐based approach to scheduling courier vehicles for the check collection system in multibranch commercial banks. The approach has been adopted by six large banks in the United States and has achieved dramatic cost savings at several of these banks. This paper begins by describing the bank courier problem and reviewing several approaches to the problem that have been proposed in the literature. A practical, computer‐based approach to the bank courier problem is then presented. Finally, implementation experience at several banks is overviewed.