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FUTURE DIRECTIONS FOR DEVELOPING DECISION SUPPORT SYSTEMS *
Author(s) -
Bonczek Robert H.,
Holsapple Clyde W.,
Whinston Andrew B.
Publication year - 1980
Publication title -
decision sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.238
H-Index - 108
eISSN - 1540-5915
pISSN - 0011-7315
DOI - 10.1111/j.1540-5915.1980.tb01165.x
Subject(s) - decision support system , computer science , principal (computer security) , intelligent decision support system , business decision mapping , management science , decision system , knowledge management , decision engineering , process management , software engineering , operations research , artificial intelligence , business , engineering , computer security
A formal, generic description of decision support systems is introduced. This description views a decision support system as having three principal components: a language system, a knowledge system, and a problem processing system. Several systems that fit the generic decision support system idea, but are (for the most part) not the customary kinds of systems encountered in business applications, are described. The concepts and techniques employed in these systems can make important contributions to the emergence of more powerful business‐oriented decision support systems.