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THE IMPACT OF ALTERNATE DECISION TECHNIQUES ON USER BEHAVIOR
Author(s) -
Robey Daniel
Publication year - 1976
Publication title -
decision sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.238
H-Index - 108
eISSN - 1540-5915
pISSN - 0011-7315
DOI - 10.1111/j.1540-5915.1976.tb00661.x
Subject(s) - computer science , decision support system , variation (astronomy) , operations research , user satisfaction , decision analysis , knowledge management , management science , human–computer interaction , artificial intelligence , economics , engineering , physics , astrophysics , mathematical economics
The quantitative disciplines have focused their efforts primarily upon more complete and efficient methods for analyzing decision problems. Almost totally neglected in these efforts is the interplay between a decision technique and its ultimate user. This interface is of crucial importance to the continued success of the decision sciences in organizations. Data are presented to support the contention that decision techniques and their resultant impact on job content interact with psychological variables to cause variation in user satisfaction and performance. These results are similar to the effects hypothesized to occur at blue collar levels in organizations.