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Outcomes of Laboratory Training for Police Officers
Author(s) -
Pfister Gordon
Publication year - 1975
Publication title -
journal of social issues
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.618
H-Index - 122
eISSN - 1540-4560
pISSN - 0022-4537
DOI - 10.1111/j.1540-4560.1975.tb00745.x
Subject(s) - feeling , psychology , personality , social psychology , applied psychology , medical education , medicine
A study was conducted with 48 officers participating in an intensive 6‐day communication orientation workshop and 26 other officers as a control group. The Edwards Personality Inventory was administered pre and post to both groups, and questionnaire responses obtained before and after the program from residents who had nonadversive (no arrest, no citation) contact with officers in both groups. The experimental officers were reported by residents after training as significantly more warm and sincere, behaving more as coworkers, and leaving the citizens feeling generally satisfied with the contact. Controls were reported as communicating little understanding, as treating the citizen more like a case than as an individual, and generally leaving the citizen feeling frustrated. The experimental officers described themselves as significantly more self‐understanding as well as more critical of others.