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Evaluating Nursing Productivity in Child Health
Author(s) -
Clark Mary Jo,
Conway Marian,
Hudson Nancy
Publication year - 1989
Publication title -
public health nursing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.471
H-Index - 55
eISSN - 1525-1446
pISSN - 0737-1209
DOI - 10.1111/j.1525-1446.1989.tb00578.x
Subject(s) - productivity , variety (cybernetics) , nursing , task (project management) , quality (philosophy) , public health , health care , process (computing) , public health nursing , business , medicine , computer science , economic growth , economics , artificial intelligence , operating system , philosophy , management , epistemology
As nurses are increasingly concerned with assessing and improving their productivity in a variety of settings, they must make systematic use of an evaluation model. The Discrepancy Evaluation Model (DEM) was used to evaluate the productivity of nurses in child health clinics in five centers in the southeastern United States. The first step in any evaluation is to identify standards against which performance can be measured. In this project, no standards were available, and creating them was the first task. Standards for productivity in child health were developed that accounted for differences in clients and the experience level of nurses, while maintaining quality of care. They were situation specific and allowed for the constraints operating in each of the five centers. Discrepancies between the standards and observed performance were identified and underlying factors examined, resulting in a number of recommendations that could streamline the provision of services and improve nursing productivity. The evaluation process can be applied to public health nursing services in a variety of settings.