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Hard and soft emotion during conflict: Investigating married couples and other relationships
Author(s) -
SANFORD KEITH
Publication year - 2007
Publication title -
personal relationships
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.81
H-Index - 83
eISSN - 1475-6811
pISSN - 1350-4126
DOI - 10.1111/j.1475-6811.2006.00142.x
Subject(s) - psychology , feeling , interpersonal communication , social psychology , negative emotion , multilevel model , appraisal theory , interpersonal interaction , emotion work , interpersonal relationship , developmental psychology , computer science , machine learning
Three studies investigated the function of 2 types of negative emotion during interpersonal conflict. Hard emotion includes feeling angry or aggravated. Soft emotion includes feeling sad or hurt. In both Study 1 (including 236 married people) and Study 2 (including 140 college students), participants recalled 3 different previous conflict episodes. In the third study, 77 married couples were observed in 4 different conflict conversations, completed during 2 assessment sessions. Hierarchical linear modeling was used to investigate the extent to which change in emotion predicted corresponding change in behavior and appraisal. Hard emotion predicted increases in negative communication, whereas soft emotion predicted more benign forms of communication. Soft emotion also predicted increases in appraisals that interpersonal conflicts are important to resolve.