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Deployment of a Mixed‐Mode Data Collection Strategy Does Not Reduce Nonresponse Bias in a General Population Health Survey
Author(s) -
Beebe Timothy J.,
McAlpine Donna D.,
Ziegenfuss Jeanette Y.,
Jenkins Sarah,
Haas Lindsey,
Davern Michael E.
Publication year - 2012
Publication title -
health services research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.706
H-Index - 121
eISSN - 1475-6773
pISSN - 0017-9124
DOI - 10.1111/j.1475-6773.2011.01369.x
Subject(s) - non response bias , data collection , medicine , sampling frame , population , sample (material) , survey data collection , telephone survey , sampling bias , environmental health , statistics , sample size determination , business , advertising , chemistry , mathematics , pathology , chromatography
Objective To assess nonresponse bias in a mixed‐mode general population health survey. Data Sources Secondary analysis of linked survey sample frame and administrative data, including demographic and health‐related information. Study Design The survey was administered by mail with telephone follow‐up to nonrespondents after two mailings. To determine whether an additional mail contact or mode switch reduced nonresponse bias, we compared all respondents ( N = 3,437) to respondents from each mailing and telephone respondents to the sample frame ( N = 6,716). Principal Findings Switching modes did not minimize the under‐representation of younger people, nonwhites, those with congestive heart failure, high users of office‐based services, and low‐utilizers of the emergency room but did reduce the over‐representation of older adults. Conclusions Multiple contact and mixed‐mode surveys may increase response rates, but they do not necessarily reduce nonresponse bias.