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Workforce Perceptions of Hospital Safety Culture: Development and Validation of the Patient Safety Climate in Healthcare Organizations Survey
Author(s) -
Singer Sara,
Meterko Mark,
Baker Laurence,
Gaba David,
Falwell Alyson,
Rosen Amy
Publication year - 2007
Publication title -
health services research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.706
H-Index - 121
eISSN - 1475-6773
pISSN - 0017-9124
DOI - 10.1111/j.1475-6773.2007.00706.x
Subject(s) - patient safety , safety culture , respondent , cronbach's alpha , exploratory factor analysis , sample (material) , organizational culture , workforce , discriminant validity , health care , reliability (semiconductor) , applied psychology , nursing , organizational safety , medicine , psychology , family medicine , psychometrics , patient satisfaction , organizational commitment , clinical psychology , social psychology , public relations , internal consistency , law , political science , physics , economics , organizational behavior and human resources , organizational engineering , economic growth , chemistry , power (physics) , management , chromatography , quantum mechanics
Objective. To describe the development of an instrument for assessing workforce perceptions of hospital safety culture and to assess its reliability and validity. Data Sources/Study Setting. Primary data collected between March 2004 and May 2005. Personnel from 105 U.S. hospitals completed a 38‐item paper and pencil survey. We received 21,496 completed questionnaires, representing a 51 percent response rate. Study Design. Based on review of existing safety climate surveys, we developed a list of key topics pertinent to maintaining a culture of safety in high‐reliability organizations. We developed a draft questionnaire to address these topics and pilot tested it in four preliminary studies of hospital personnel. We modified the questionnaire based on experience and respondent feedback, and distributed the revised version to 42,249 hospital workers. Data Collection. We randomly divided respondents into derivation and validation samples. We applied exploratory factor analysis to responses in the derivation sample. We used those results to create scales in the validation sample, which we subjected to multitrait analysis (MTA). Principal Findings. We identified nine constructs, three organizational factors, two unit factors, three individual factors, and one additional factor. Constructs demonstrated substantial convergent and discriminant validity in the MTA. Cronbach's α coefficients ranged from 0.50 to 0.89. Conclusions. It is possible to measure key salient features of hospital safety climate using a valid and reliable 38‐item survey and appropriate hospital sample sizes. This instrument may be used in further studies to better understand the impact of safety climate on patient safety outcomes.