Multiobjective multiproduct parcel distribution timetabling: a real‐world application

Multiobjective multiproduct parcel distribution timetabling problem is concerned with generating effective timetables for parcel distribution companies that provide interdependent services (products) and have more than one objective. A parcel distribution timetabling problem is inherently multiobjective because of the multitude of criteria that can measure the performance of a timetable. This paper provides the mathematical formulation of the problem and applies the model to a real‐world case study. The application shows that without a common ground with the practitioners, it would be impossible to define the actual requirements and objectives of the company; problem definition is as important as model construction and solution method.