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Simulation in public sector management: a case study
Author(s) -
Hays MA.,
Bebbington M.
Publication year - 2000
Publication title -
international transactions in operational research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.032
H-Index - 52
eISSN - 1475-3995
pISSN - 0969-6016
DOI - 10.1111/j.1475-3995.2000.tb00211.x
Subject(s) - flexibility (engineering) , computer science , operations research , decision support system , software package , software , management science , artificial intelligence , engineering , management , economics , programming language
We detail the development and application of a simulation model to aid decision making concerning the procedures followed in the Office of Film and Literature Classification, by forecasting the effects of possible management initiatives. The major variables are — the number of censors, the volume of publications to be classified (with special emphasis on computer technology publications) and the procedures, in particular, the number of censors with decision‐making powers. A model of the system was developed using Extend; a simulation software package designed to aid decision support. This model was used to investigate the utilization of “decision‐makers”, and to identify and locate the bottlenecks, in the system under a number of different scenarios suggested by the client. There is also the flexibility to include additional duties that might be imposed on the Office.