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Employing a teaching module improves patient satisfaction in facial rejuvenation
Author(s) -
Freedman B M,
Earley R V,
Balakrishnan T P
Publication year - 2006
Publication title -
journal of cosmetic dermatology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.626
H-Index - 44
eISSN - 1473-2165
pISSN - 1473-2130
DOI - 10.1111/j.1473-2165.2006.00238.x
Subject(s) - patient satisfaction , rejuvenation , medicine , facial rejuvenation , physical therapy , surgery
Summary Background and objectives The purpose of this study was to determine whether a teaching module for facial rejuvenation improved patient satisfaction and enhanced practice growth in a cosmetic surgery office. An educational module was designed to review soft‐tissue anatomy and physiology, treatment options, and outcomes. Materials and methods During the initial office consultation, the module was utilized in group A (50 patients) but not in group B (50 patients). Satisfaction surveys were taken from all patients following the consultation. Patients from both groups who scheduled procedures were surveyed following completion of treatment. Results The surveys indicated a statistically significant higher level of satisfaction with the consultation, a better understanding of treatment options, and a greater percentage of treatment scheduling in group A patients ( P < 0.05). Furthermore, patients in group A who underwent treatment indicated greater satisfaction with treatment outcome when compared to those treated patients in group B ( P < 0.05). Conclusions We conclude that use of a well‐designed teaching module helps patients better understand the concepts behind facial rejuvenation and leads to increased procedure scheduling and greater patient satisfaction following treatment.