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A simple tool to measure patient perceptions of operative birth
Author(s) -
Siassakos D,
Clark J,
Sibanda T,
Attilakos G,
Jefferys A,
Cullen L,
Bisson D,
Draycott T
Publication year - 2009
Publication title -
bjog: an international journal of obstetrics and gynaecology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.157
H-Index - 164
eISSN - 1471-0528
pISSN - 1470-0328
DOI - 10.1111/j.1471-0528.2009.02363.x
Subject(s) - cronbach's alpha , construct validity , medicine , childbirth , scale (ratio) , patient satisfaction , internal consistency , seniority , rating scale , clinical psychology , psychology , pregnancy , psychometrics , nursing , developmental psychology , genetics , physics , quantum mechanics , biology , political science , law
Objective  To assess the feasibility and validity of a maternal satisfaction measurement tool, the SaFE study Patient Perception Score (PPS), after operative delivery. Design  Cross‐sectional survey. Setting  A large maternity unit in England. Sample  150 women who had had an operative birth. Methods  We recruited women within 24 hours of birth and quantified their satisfaction with two questionnaires: PPS, and the Mackey Childbirth Satisfaction Rating Scale (CSRS; modified). Main Outcome Measures  Participation rate to determine feasibility; Cronbach’s alpha as measure of internal consistency; PPS satisfaction scores for groups of accoucheurs of different seniority to assess construct validity; correlation coefficient of PPS scores with total scores from the CSRS questionnaire to establish criterion validity. Results  Participation rate approached 85%. We observed high scores for most births except a few outliers. Internal consistency of the PPS was high (Cronbach’s alpha = 0.83). Total PPS scores correlated strongly with total CSRS scores (Spearman’s r  = 0.64, P  < 0.001). Conclusions  The PPS is a simple and valid tool for patient‐centred assessments. High scores were observed for most births but there were a small minority of accoucheurs who consistently scored poorly and these data could be used during appraisal and training.

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