Premium
The consumer logistics system: a focal point for study of the household‐consumption process
Author(s) -
GRANZIN KENT L.
Publication year - 1990
Publication title -
journal of consumer studies and home economics
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.775
H-Index - 71
eISSN - 1470-6431
pISSN - 0309-3891
DOI - 10.1111/j.1470-6431.1990.tb00052.x
Subject(s) - consumption (sociology) , business , process (computing) , conceptual framework , marketing , conceptual model , consumer behaviour , perspective (graphical) , goods and services , point (geometry) , fast moving consumer goods , distribution (mathematics) , economics , computer science , sociology , economy , mathematical analysis , social science , geometry , mathematics , database , artificial intelligence , operating system
Consumer logistics provides a fresh perspective for the study of household consumption. As consuming households participate in the distribution of products and services, they engage in consumer logistics — the movement and handling of goods and people that is performed by consumers to facilitate consumption. This article characterizes the consumer logistics system in conceptual fashion to provide a basis for future research into the structure and process of consumer logistics at the household level. It then illustrates the system through a model of the consumer logistics process based on empirical evidence, and finally provides implications of this conceptual development for consumer studies research.