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Consumer laundry practices and satisfaction: pre‐ and post‐phosphate detergent ban
Author(s) -
WOODARD J. E.,
LOVINGOOD R. P.,
BARCLAY N. A.,
BARBER J. D.
Publication year - 1990
Publication title -
journal of consumer studies and home economics
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.775
H-Index - 71
eISSN - 1470-6431
pISSN - 0309-3891
DOI - 10.1111/j.1470-6431.1990.tb00048.x
Subject(s) - laundry , business , waste management , engineering
Laundry practices and satisfaction of consumers in soft and hard water areas were compared before and after the state of Virginia initiated a ban on the sale and use of phosphate‐built laundry detergents. Respondents to mail questionnaires (184 before: 174 after) generally had high satisfaction with laundry results before and after the ban despite the fact that they did not always follow currently recommended laundry practices. Post‐ban, few practices had changed, but more respondents in both water areas tended always or frequently to add extra detergent for heavily soiled items. Thus. during the first 2 or 3 months of the ban little effect on laundry practices and satisfaction was apparent. Education about recommended laundry practices appears beneficial because of the implications for family economic well‐being.