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O rganizational C risis P reparedness in H eterogeneous Societies: The OCPH Model
Author(s) -
Olofsson Anna
Publication year - 2011
Publication title -
journal of contingencies and crisis management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.007
H-Index - 51
eISSN - 1468-5973
pISSN - 0966-0879
DOI - 10.1111/j.1468-5973.2011.00652.x
Subject(s) - preparedness , contingency plan , crisis management , contingency , contingency theory , business , public relations , political science , empirical research , knowledge management , process management , management , computer science , economics , law , linguistics , philosophy , epistemology
The populations of E uropean societies are heterogeneous and a crucial part of effective crisis preparedness is to customize contingency planning and crisis communication to these populations. The aim of this study is therefore to develop a theoretically based model of organizations' crisis preparedness in heterogeneous societies. Through theoretical and empirical analyses the model for ‘ O rganizational C risis P reparedness in H eterogeneous societies’, the OCPH model, is developed. The model provides a theoretical foundation for the understanding of organizational crisis preparedness and also has practical implications: It offers a tool with which to develop organizational contingency planning further. For authorities that supervise municipalities or other local authorities, the OCPH model can be used to analyse and evaluate organizations.