Premium
A Tear in the Social Fabric: Communities Dealing with Socially Generated Crises
Author(s) -
Enander Ann,
Lajksjö Örjan,
Tedfeldt EvaLena
Publication year - 2010
Publication title -
journal of contingencies and crisis management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.007
H-Index - 51
eISSN - 1468-5973
pISSN - 0966-0879
DOI - 10.1111/j.1468-5973.2009.00596.x
Subject(s) - openness to experience , empathy , social psychology , accountability , grounded theory , sociology , confidentiality , distancing , public relations , psychology , political science , qualitative research , social science , covid-19 , law , medicine , disease , pathology , infectious disease (medical specialty)
The purpose of the study was to develop knowledge about demands and experiences relating to management of socially generated crises in local communities. Interviews were conducted in four municipalities with experiences of such situations, e.g., widely publicized murders, suicides or cases of sexual abuse. A modified grounded theory analysis of the interviews identified six central themes. Two themes pertained to the actual event and its consequences; two concerned the management of the crisis; and two themes focused on reactions and needs among those involved. Basic tensions were identified between confidentiality and openness , between support and accountability and between empathy and distancing . Similarities and differences in relation to management of other kinds of crises are discussed.