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Transboundary Crises through the Eyes of Policymakers: Sense Making and Crisis Management
Author(s) -
Hermann Margaret G.,
Dayton Bruce W.
Publication year - 2009
Publication title -
journal of contingencies and crisis management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.007
H-Index - 51
eISSN - 1468-5973
pISSN - 0966-0879
DOI - 10.1111/j.1468-5973.2009.00590.x
Subject(s) - surprise , crisis management , political science , process (computing) , political economy , public relations , business , economics , psychology , social psychology , law , computer science , operating system
If the world of crisis is changing, it is crucial to understand how policymakers perceive these new, transboundary threats. This article explores how policymakers made sense of such crises in 81 cases. The findings indicate that how much time urgency and surprise the policymakers perceived accompanied a transboundary threat helped to shape the nature of their decision‐making process and how they managed the crisis. The data suggest that researchers and practitioners can gain an idea of how a crisis is likely to be managed by ascertaining how policymakers are viewing the triggering event.