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Interwoven Leadership: the Missing Link in Multi‐Agency Major Incident Response
Author(s) -
Devitt Katherine R.,
Borodzicz Edward P.
Publication year - 2008
Publication title -
journal of contingencies and crisis management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.007
H-Index - 51
eISSN - 1468-5973
pISSN - 0966-0879
DOI - 10.1111/j.1468-5973.2008.00551.x
Subject(s) - agency (philosophy) , stakeholder , task (project management) , public relations , interpersonal communication , knowledge management , balance (ability) , business , psychology , political science , management , sociology , social psychology , computer science , economics , social science , neuroscience
This paper reports on research into the effectiveness of strategic commanders and their multi‐agency teams in response to major incidents. It is argued that current models of crisis leadership fail to establish a balance between the requirement for task skills, interpersonal skills, stakeholder awareness and personal qualities of commanders and their teams. The paper sets out a theoretical model for interwoven leadership combining these features.