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An Examination of the Importance of Aspects of Services to People with a Learning Disability
Author(s) -
McKenzie Karen,
Murray George C.,
Matheson Edith
Publication year - 1999
Publication title -
british journal of learning disabilities
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.633
H-Index - 39
eISSN - 1468-3156
pISSN - 1354-4187
DOI - 10.1111/j.1468-3156.1999.tb00079.x
Subject(s) - learning disability , psychology , relevance (law) , relation (database) , service (business) , quality (philosophy) , quality of life (healthcare) , gerontology , developmental psychology , clinical psychology , medicine , psychotherapist , marketing , philosophy , epistemology , database , political science , computer science , law , business
The present study examined the importance of some aspects of services received by individuals with a learning disability. All of the items were rated as important by over 85% of respondents. Only two significant differences were found among the participants in relation to (a) length of hospitalisation and (b) degree of learning disability, suggesting a consensus view. The relevance of evaluating the importance of aspects of service provision in relation to consumer satisfaction and quality of life research is discussed.