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STAFF BURNOUT AND ABSENTEEISM THROUGH SERVICE TRANSITION: FROM HOSPITAL TO HOSTEL
Author(s) -
Harvey Emma,
Burns Jan
Publication year - 1994
Publication title -
mental handicap research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.056
H-Index - 63
eISSN - 1468-3148
pISSN - 0952-9608
DOI - 10.1111/j.1468-3148.1994.tb00134.x
Subject(s) - burnout , absenteeism , emotional exhaustion , depersonalization , psychology , nursing , service (business) , nursing staff , clinical psychology , medicine , social psychology , economy , economics
Residential nursing staff were asked to complete the Maslach Burnout Inventory (MBI) each month for a total of six months throughout a service transition involving the move of a group of men with profound learning disabilities, some with additional challenging behaviours, from two hospital wards to a community‐living orientated hostel. The MBI was used to measure the effect on staff of the intense reorganisation in their working environment. Significant increases in Emotional Exhaustion and Depersonalisation, and a (non significant) decrease in Personal Accomplishment were found during the transition. Levels reverted to baseline following the move, but burnout remained above the mean of a previously published study, for two of the three dimensions. Levels of absenteeism largely mirrored the pattern of the MBI scores, with a one‐month lapse between high burnout and high absenteeism, supporting previous research indicating an association between the two.