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Assessment Center Practices in South Africa
Author(s) -
Krause Diana E.,
Rossberger Robert J.,
Dowdeswell Kim,
Venter Nadene,
Joubert Tina
Publication year - 2011
Publication title -
international journal of selection and assessment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.812
H-Index - 61
eISSN - 1468-2389
pISSN - 0965-075X
DOI - 10.1111/j.1468-2389.2011.00555.x
Subject(s) - popularity , assessment center , psychology , observational study , plan (archaeology) , constitution , applied psychology , process (computing) , medical education , process management , social psychology , computer science , business , political science , geography , statistics , medicine , mathematics , archaeology , law , operating system
Despite the popularity of assessment centers (AC) in South Africa, no recent study exists that describes AC practices in that region. Given this research gap, we conducted a survey study that analyzes the development, execution, and evaluation of ACs in N =43 South African organizations. We report findings regarding AC design, job analysis and job requirements assessed, target groups and positions of the participants after the AC, number and kind of exercises used, additional diagnostic methods used, assessors and characteristics considered in constitution of the assessor pool, observational systems and rotation plan, characteristics, contents, and methods of assessor training, types of information provided to participants, data integration process, use of self‐ and peer‐rating, characteristics of the feedback process, and features after the AC. Finally, we compare the results with professional suggestions to identify pros and cons in current South African AC practices and offer suggestions for improvement.